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Privacy Policy

Last updated: October 2026

Flaming Great Ballakebabs operates the flaminggreat.im website, which provides the SERVICE.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the flaminggreat.im website.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, email address and postal address. The information that we collect will be used to process your orders and to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us which is called Log Data. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.

Our website uses these "cookies" to collect information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

Our website and online ordering system are provided by GetTakeaway Ltd, which stores and processes your information on our behalf and only as we instruct. Card payments are handled by our payment provider; we never see or store your full card number.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Driver App

Our delivery drivers may use a staff-only driver app to view and manage the deliveries assigned to them. It is not intended for use by the general public. The driver app collects:

  • Login details โ€” a username and password issued by Flaming Great Ballakebabs, used to sign the driver in.
  • Order and delivery details โ€” customer name, delivery address, phone number and payment details for the orders assigned to that driver, so they can complete the delivery.
  • The driver's location โ€” only while the driver is online (on shift). Only their latest position is kept, with no route history, and it is removed when they go offline. Customers see the driver on a map only while their own order is on its way.
  • A push notification device token โ€” used only to alert the driver about deliveries.

Driver accounts and their data are removed when a driver leaves or a manager deletes their account.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, or would like a copy of the information we hold about you or for it to be deleted, please contact Flaming Great Ballakebabs:

Flaming Great Ballakebabs

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Flaming Great Ballakebabs

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